privacy-policy

Privacy Policy

Welcome to Rangrez Clothing (“Rangrez”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from rangrez-clothing.com (the “Site”) or interact with our services (collectively, the “Services”).

By accessing our Site or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, products, or legal requirements. When updated, the “Last Updated” date will be revised. We will notify you of significant changes if required by law.

2. Information We Collect

a. Information You Provide Directly

When you interact with our Services, you may provide us with:

  • Contact details: name, email address, phone number, shipping & billing address

  • Order details: products purchased, payment confirmation, delivery instructions

  • Account information: username, password, preferences (if you create an account)

  • Customer support messages: details shared when contacting support

You may choose not to provide certain information, but doing so may limit your access to certain features (such as placing orders).

b. Information We Collect Automatically

We automatically collect certain information when you visit our Site, such as:

  • Device and browser information

  • IP address and general location (city only)

  • Pages viewed, time spent, and actions taken

  • Cookies and similar tracking technologies

Cookies help improve your browsing experience. You may disable cookies through your browser, but some features may not work properly.

c. Information From Third Parties

We may receive limited information about you from:

  • Payment processors

  • Delivery partners

  • Analytics or marketing partners

We only partner with trusted third parties that follow strict data protection practices.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Improve and personalize our Site

  • Send promotional updates (you may unsubscribe anytime)

  • Prevent fraud and ensure platform security

4. How We Share Your Information

We may share your information with:

  • Service providers (payment gateways, couriers, analytics tools)

  • Marketing partners (only with your consent)

  • Legal authorities, if required by law

We do not sell your personal information.

5. Cookies & Tracking Technologies

Rangrez Clothing uses cookies to:

  • Keep you logged in

  • Remember your preferences

  • Improve site performance

  • Show relevant ads

You can manage or disable cookies through your browser settings.

6. User-Generated Content

Any reviews, comments, or photos you share on our Site or social media may become publicly visible. Please avoid sharing personal or sensitive information in public areas.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided information, please contact us to remove it.

8. Data Security

We use reasonable technical and organizational measures to protect your data. However, no online system can be 100% secure. You are responsible for keeping your account password private.

9. Data Retention

We retain personal information only as long as necessary to:

  • Complete orders

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

Unused or no-longer-needed data is securely deleted or anonymized.

10. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access your personal information

  • Request corrections

  • Delete your information

  • Opt-out of marketing communications

To exercise your rights, please contact us.

11. Marketing Preferences

We may send newsletters, promotional updates, or SMS offers. You may unsubscribe anytime through the provided link or by contacting us directly.

12. International Data Transfers

If you access our Site from outside Pakistan, your data may be transferred to and processed in Pakistan. We ensure your data is protected regardless of where it is processed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Rangrez Clothing
📍 Karachi, Pakistan 
🌐 rangrez-clothing.com

In Summary

At Rangrez Clothing, your privacy and trust are important to us. We are committed to keeping your information secure and ensuring a safe and seamless shopping experience.