REFUND & RETURN POLICY

At Rangrez Clothing, we aim to ensure you love every purchase. If you are not satisfied, please review our return and exchange guidelines.

1. Eligibility for Return/Exchange

You may request a return or exchange if:

  • The product is defective, damaged, or incorrect

  • The request is made within 3 days of receiving the order

Non-returnable items:

  • Used or washed items

  • Items without original packaging

  • Sale/discounted items (unless defective)

2. Conditions

Items must be:

  • Unused & unwashed

  • In original packaging

  • With all tags attached

3. Refund Options

Depending on the situation, we offer:

  • Product Exchange

  • Store Credit

  • Refund (if applicable)

Refunds will be issued after inspection of the returned item.

4. Return Process

  1. Contact us at rangrezclothinginfo@gmail.com with:

    • Order number

    • Reason for return

    • Photos (if product is damaged/defective)

  2. Our team will review and approve the return if it meets criteria.

  3. Ship the product back to the provided return address.

  4. Refund/exchange will be processed once we receive and inspect the item.

5. Wrong or Defective Product

If you received the wrong or damaged item, we will replace it at no extra cost.